Privacy Policy

L.C.A.D.T. (“we,” “our,” “us”) is committed to safeguarding the privacy and personal data of all users who access or interact with our website, available at https://lcadt.com (the “Website”). We value and respect your privacy rights and process your personal data in a lawful, fair, and transparent manner, in accordance with applicable privacy legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or use our Website or otherwise interact with us.

1. Commitment to Privacy and Data Protection

We are dedicated to protecting your privacy and ensuring that your personal data is handled with care and integrity. We process your data only where there is a lawful basis, uphold data minimization principles, and continuously implement robust security measures to preserve the confidentiality, integrity, and availability of your information.

2. Scope of this Policy and Data Controller Role

This Privacy Policy applies to all personal data collected through your interaction with https://lcadt.com. For the purposes of data protection legislation, L.C.A.D.T. is the data controller determining the purposes and manner in which your personal data is processed. If you have questions about how your data is collected or used, please contact us at [email protected].

3. Categories of Data Processed

We may collect and process the following categories of personal data:

a) Usage Data:
Includes information such as your IP address, browser type and version, time zone settings, operating system, referring URLs, length of visits, pages viewed, and the manner in which you navigate our Website.

b) Account Data:
When you create an account or submit details through our Website, we collect your name, email address, telephone number, postal address, and other identifying contact information necessary for account management.

c) Profile Data:
Encompasses data linked to your preferences, online behavior, purchase history, feedback submissions, and survey responses if applicable.

d) Communication Data:
Contains records of communications with us, including emails, submitted forms, customer service queries, support tickets, and any correspondence exchanged.

e) Technical Data:
Technical information about the devices you use to interact with the Website, such as model identifiers, operating system details, screen resolution, and network type.

f) Transaction Data:
Includes information relating to purchases of goods or services from our Website, such as billing details, order history, delivery information, and methods of payment (note that we do not store full payment card details).

g) Preference Data:
Captures marketing and communication preferences, opted-in interests, product category preferences, and consent flags for newsletters or promotional correspondence.

4. Legal Bases for Processing

We rely on the following legal bases to process your personal data:

– Performance of a Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into one.
– Legitimate Interests: For purposes such as analytics, security, fraud prevention, marketing insights, and improvement of our services, provided such interests do not override your fundamental rights.
– Consent: When you have explicitly given us permission to process your data, for instance, by subscribing to marketing emails.
– Legal Obligation: When processing is required to comply with legal and regulatory obligations applicable to us.

5. Your Rights

You have the following rights with respect to your personal data:

– Right of Access: You may request access to your personal data and receive a copy of the information we hold about you.
– Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
– Right to Erasure (“Right to be Forgotten”): You may request deletion or removal of your personal data under certain conditions.
– Right to Restrict Processing: You can request that we suspend the processing of your data in specific circumstances.
– Right to Data Portability: Where applicable, you may request that we transmit your data to another entity or to you in a structured, commonly used, machine-readable format.
– Right to Object: You have the right to object to the processing of your data where we rely on legitimate interest or for direct marketing purposes.

To exercise these rights, please contact us at [email protected]. We will respond promptly, subject to any legal or regulatory limitations.

6. Security Measures

We employ physical, administrative, and technical safeguards to protect your data, including:

– Encryption of personal and transactional data using trusted protocols (e.g., SSL/TLS);
– Access controls and authentication systems to limit internal access to personal data;
– Regular backups to prevent data loss;
– Staff training on data privacy, handling, and incident response.

While we implement security best practices, no system is entirely immune from data breaches. If detected, we will act swiftly and notify you and regulators as legally required.

7. International Transfers

Your personal data may be transferred to and stored in locations outside your country or economic area, including where L.C.A.D.T. service providers or partners operate. When we transfer data internationally, we rely on lawful safeguards including:

– Standard Contractual Clauses approved by the European Commission;
– Compliance with adequacy decisions (where permitted);
– Binding corporate rules where applicable.

You have the right to request more information about international data transfer mechanisms by contacting us at [email protected].

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting obligations. Typical retention periods include:

– Account and Transaction Data: up to 7 years post-interaction;
– Communication and Support Records: up to 3 years;
– Marketing Preferences: until you withdraw your consent or opt out;
– Usage and Technical Data: retained in anonymized or aggregated form unless associated with a user profile.

Once personal data is no longer needed, it will be securely deleted or anonymized.

9. Cookie Policy

Our Website uses cookies and similar technologies for the following purposes:

– Essential Cookies: Necessary for secure login, page navigation, and site functionality.
– Functional Cookies: Remember user settings and preferences, enhancing your user experience.
– Performance Cookies: Collect anonymized statistics to evaluate Website performance, such as Google Analytics.
– Advertising Cookies: May deliver relevant advertising based on your behavior and interactions.

10. Cookie Management and Compliance

Upon visiting https://lcadt.com, you may manage your cookie preferences through our cookie consent banner or browser settings. Certain cookies require your active consent, and we honor “Do Not Track” signals and opt-out choices in alignment with GDPR and CCPA requirements.

To withdraw or modify cookie consent at any time, adjust your cookie settings from our Website interface or use your browser’s privacy tools.

11. Children’s Data

L.C.A.D.T. does not knowingly collect or process personal data from children under the age of 13. If you are under 13, please do not provide any personal information via the Website. If we become aware that we have inadvertently collected information from a child without appropriate parental authorization, we will take immediate steps to delete such data.

12. Policy Updates and User Notifications

We may update this Privacy Policy from time to time in order to reflect changes to our practices, legal obligations, or as otherwise required. You are encouraged to review this page periodically. If material changes are made, we will notify you through appropriate channels, which may include email notification or notices posted on the Website.

13. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or wish to exercise your data protection rights, please contact us at:

[email protected]
Subject Line: Privacy Policy Inquiry

L.C.A.D.T. is committed to full compliance with applicable data protection laws. We welcome your feedback and will respond to your privacy-related inquiries in a timely and transparent manner.